Studio Rules and Policies

Rights of admission and membership to the studio are reserved and purely at the discretion of the studio. The studio reserves the right to deny membership to a customer if it sees a conflict of interest to its business & can do so without assigning a reason. This decision can be enforced anytime before or during the membership period.

Sessions

All Sessions are 45 minutes in duration, with an additional 5 minutes to discuss any doubts or any other questions.
Please find our live group class schedule here.
Teachers may be substituted without prior notice.
It is your responsibility to observe instruction on safety and technique or use of any equipment.
Please notify your instructor of any injuries, accidents, or new health concerns since your last session.
Incase of any medical condition please note that the pilates session shall only be taken after approval of your doctor or physiotherapist.
Live group sessions may be recorded for training purposes.
The studio periodically uses pictures and videos from its sessions on its social media platforms.

If you wish to opt out of this, please explicitly inform the studio via email mapmypilates@gmail.com

Cancellation

If cancellations are made up to a minimum of 8 hours for private sessions and 1 hour for group sessions before class, the class can be rescheduled, or else the session fee will be forfeited.
In some rare cases, we do have to cancel our regular sessions due to unforeseen reasons. Generally, there are no make-up sessions for sessions that get cancelled.

Plans

The studio is not able to offer refunds once you have signed up. If you'd like to discuss your subscription please reach out at mapmypilates@gmail.com
Sessions are non-refundable and non-transferrable.
In exceptional cases like medical emergencies, the studio has a “freeze class plan” whereby the validity of a part of your subscription can be extended.
All plans must be completed within the said time period. In case sessions are remaining, they are carried over to the next month if you are renewing for the following month. Otherwise, they will be forfeited.
Members are free to join any Group Mat Pilates & Barre sessions in their respective plans .

Communication

Once you sign up, you will be added to a Whatsapp group,
Check the whatsapp group regularly for any updates.

Disclaimer

See the full disclaimer by clicking here.